Customer-Centric Field Service Management
With 150+ Professional Technicians with more than 25 years of experience in delivering superior services.
Who We Are and What We Do
Total Field Solutions (TFS) is an end-to-end Field Service solutions provider.
We are the largest Field Service provider in Australia to the payments industry and possess capabilities to provide a range of services across multiple industries.
With a fully equipped modern day contact centre, passionate team members who breathe customer service, national coverage of highly skilled Field Technicians and a management team committed to being the best in class, TFS is well placed to provide all your requirements from Job Booking through to Field Technician attendance.
Attention to detail, investment in relationships and constantly innovating are the keys to our success.
We Offer A Wide Variety of Services
Field Services
We offer technical field services throughout Australia and New Zealand.
Customer Service
In-house modern call centre facilities utilising friendly, highly trained operators.
Tech Support
We have a team of experienced technicians that offer 1st and 2nd level technical support.
Coverage Across Australia and New Zealand
National Coverage
From our head office in Victoria, TFS manage over 150 highly trained technicians operating from more than 100 depots throughout Australia and New Zealand.
With our expansive network of technicians, modern call centre and help desk operations, we service more than 1,500 customers weekly.
Our numbers are in
SKILLED TECHNICIANS
LOCATIONS
JOBS ANNUALLY
YEARS EXPERIENCE
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